Searching for your wedding dress should be an exciting and memorable experience and our professional and knowledgeable team are here to make sure of that!

Every bride and every wedding are uniquely different, but many of their questions are the same...

When should I start to look for my wedding dress?

There is no right or wrong time - simply when you're ready. Some brides are really organised and want to make a decision on their dress early as they feel it will determine the overall look of their wedding (it also ensures current pricing, as pricing can be increased each season). Others are more relaxed and choose to look for their dress later in the planning. Either way we generally recommend allowing at least 6 months for delivery and approximately 8 weeks for alterations and fittings. Most brides lead time is around 12 -18 months. We also love to accommodate those who like to get married soon after their engagement, our designers will often hold stock or offer express and rush deliveries, so don’t be put off enjoying the experience if you’re under a tighter schedule. Currently our quickest turn around was for a client who had just 9 days to get organised, her gown was available in stock and in store in a couple of days.

Do I need to book an appointment?

Yes, to ensure our clients receive our full attention and an unforgettable experience we work on an appointment system.  Just telephone, email or use our social media platforms to arrange a date and time to visit us. Our diary is set with two options.

The Standard appointment (max 45 mins) is charged at £10 and is offered during our off peak times Monday, Tuesday, Thursday and Friday afternoons. Standard appointments are private one to one consultations that are scheduled to suit a number of different needs. We make use of these slots to accommodate those brides who are just hoping to have a consultation, time to browse and to try 2 dresses on before choosing to book a premiere appointment (though we have had brides find their gown during the 45 minute appontment). The standard appointment is also offered to our existing brides or bridesmaids who are coming to try on and collect their dresses. This option is also offered to those brides who would like to browse and order accessories. Please note that all of our appointments have a fee that is non refundable.

The Premiere appointment which is max 90 minutes, one to one personal consultation which gives time to browse with your family, some refreshments for your bridal party, trying on wedding dress or bridesmaids and gives us enough time to complete your paperwork and sizing for your order. The Premiere appointments are set to peak times Monday afternoon, Tuesday, Thursday, Friday evenings and all day Saturday. The charge for the premiere appointment is £20 (payable upon scheduling your appointment), which is non refundable.

Who should I bring?

We understand that this special experience is one you wish to share with your family and close friends and we really do welcome that, we can accommodate bride plus three guests in the bridal suite Our private suite can accommodate two guests plus the bride, and our bridesmaids suite has had many a bride tribe visit. We are definitely child friendly, however not child safe (due to the nature of displays and stock), we kindly request that an adult be available to supervise any wee dotes, and for the older children we are more than happy to share our wifi code to enable them to not get bored. WE WOULD ASK YOU NOT TO ARRIVE EARLY FOR YOUR APPOINTMENT AS OUR TIMES ARE SET.

What should I bring?

Generally we have everything you will need for your appointment, however you may wish to ensure you are wearing comfortable underwear and a strapless bra is always useful. You may bring your own shoes if you have a heel height you wish to try on with the gowns.  A must have though is your smile :-) 

What happens when I find the gown that I will walk the isle in?

At Eden Bridal we enjoy the process that leads to finding the wedding dress, once your order is noted, we have two options for payment. Option One, pay a 50% deposit and the 50% balance is due when the gown arrives in store. Option Two opt for The Payment Plan which requires NO SET UP FEE, NO INTEREST AND NO CREDIT CHECK (Plans are set to 6, 9, 12 or 18 months). We discuss which plan best suits the individual and all we require is your email address to forward the link to your secure plan. We also have a few promotions available to our brides which are viewable at each appointment. Paperwork is completed, we usually take a bust, waist and hip measurement and match it as close as possible to your designers size chart, once the sizing is agreed and paperwork completed, each bride leaves with a lovely gift box with some treats and alteration information required. It’s quite normal to hear squeals of delight from the bridal party after they have left the building and are off to celebrate.

We know you don't want to read an endless list of do's and don'ts. Every appointment is unique and we're here to answer any questions you might have, so please don’t hesitate to get in touch.